Privacy Policy

Last updated: 1 February 2026

At Laundry Express, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with applicable data protection laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website.

Who We Are

Our website address is:
https://laundryexpress.co.za

Information We Collect

Comments

When visitors leave comments on our website, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.

An anonymised string (also known as a hash) created from your email address may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at:
https://automattic.com/privacy/

Once your comment is approved, your profile picture may be visible to the public in the context of your comment.

Media

If you upload images to the website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images displayed on the site.

Cookies

Our website uses cookies to improve your browsing experience.

If you leave a comment on our site, you may choose to save your name, email address, and website in cookies. These cookies are for convenience and last for one year.
If you visit our login page, a temporary cookie will be set to check whether your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, cookies are used to save your login details and display preferences. Login cookies last for two days, and screen preference cookies last for one year.
If you select “Remember Me”, your login will remain active for two weeks. Logging out removes the login cookies.
If you edit or publish an article, an additional cookie will be stored in your browser. This cookie contains no personal data and expires after one day.

You can control or disable cookies through your browser settings.

Embedded Content from Other Websites

Pages on this site may include embedded content such as videos, images, or articles. Embedded content from other websites behaves in the same way as if you visited those websites directly.

These external websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that content, particularly if you are logged in to their services.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the password reset email.

We do not sell, rent, or trade your personal information to third parties.

How Long We Retain Your Data

Comments and their associated metadata are retained indefinitely to allow us to recognise and approve follow-up comments automatically.
For users who register on our website (if applicable), we store the personal information provided in their user profile.

Users can view, edit, or delete their personal information at any time, except for their username. Website administrators can also access and edit this information.

Your Data Protection Rights

If you have an account on this website or have left comments, you may request:

A copy of the personal data we hold about you
That we correct or delete your personal data

This does not include data we are required to retain for administrative, legal, or security purposes.

To make a request, please contact us using the details provided on our website.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be posted on this page.